FAQ Page

We are located at 311 17th Avenue South in North Myrtle Beach, SC 29582. Our business hours are 9am-5pm Monday through Saturday.

We are located in North Myrtle Beach. Please do not confuse this with the northern end of Myrtle Beach. There are mile markers on Hwy 17 business and bypass. 17th Avenue South in North Myrtle Beach is located between mile markers 211 and 212.

Traveling from Hwy 9 exit on Hwy 17 South: travel on Hwy 17 South until you reach 17th Avenue South and turn left. Condo-World’s office is located one block from the ocean on the right.

Traveling from Hwy 501: take Hwy 22 to North Myrtle Beach and exit onto Hwy 17 North. Travel on Hwy 17 North to 17th Avenue South and turn right. Condo-World’s office is located one block from the ocean on the right.

You can find the reservation policies for all of our resorts in North Myrtle Beach and North Myrtle Beach by visiting our reservation policies page.

Yes! Linens are provided with all of our rentals and are included in your rental rate. Upon arriving to your condo or beach home, you will find the beds made, dish towels in the kitchen, as well as bath towels, bath mats, washcloths, and hand towels in the bathrooms!

We provide a starter set of items that include trash bags, dishwashing detergent, paper towels, toilet paper, and small hand soap. You will be responsible for providing the remaining supply of these items for the duration of your stay.

Other popular items that you will need to bring will be beach towels and accessories, hairdryers, toiletries, and other personal items you may need.

Departure maid service is provided for all of our rentals and is included in your rental rate. The maid service will clean your unit at the end of your stay after you check out. All we ask from you is to clean any dirty dishes, empty the trash, and lock the door when you leave.

Daily maid service is not included with your rental, but we do offer this service at an additional cost. Please speak to your reservationist about scheduling daily maid service.

Reservations are normally Saturday-Saturday during the summer and some weeks during the spring and fall. Please inquire about other check-in days. During the off-season, there is a three (3) night minimum except for holidays.

You must be at least 25 years old to rent with Condo-World. We do not rent to high school, college, or other non-family groups. We rent to families and responsible adults only.

Check-in begins at 4:00pm at Condo-World's main office located at 311 17th Avenue South, North Myrtle Beach, SC 29582. You will receive a text with when your unit is ready. Come to our office with your reservation # and photo ID ready. Please do not come to our office until you have received a text message.

Summer Stays: June, July & August: If you have not received a text message by 5:00 pm on your date of arrival, you may come to our office to check-in. Check-ins after 6pm will follow late arrival instructions.

Off-Season Stays: September - May: If you have not received a text message by 4:00 pm on your date of arrival, you may come to our office to check-in. Check-ins after 5pm will follow late arrival instructions.

We cannot promise early check-in. Keys are released after housekeeping has fully cleaned and inspected your rental, which is typically around 4pm. Although we do our best to have all units ready by 4pm, check-in time is between 4pm-5pm (6pm during June, July, and August).

YES! Pre-registration is a quick process that you can complete online after paying your balance on your rental that will expedite your check-in on the date of your arrival. From our Guest Services page, you will be able to request how many keys, parking passes, and pool passes you will need for your rental, and we create your check-in packet in advance! This way you can skip the registration process completely when you arrive at our office; when your unit is ready we give you your check-in packet and you are on your way to enjoying the sun and sand! You will need the email address that was provided upon booking the reservation as well as your reservation number to login into our Guest Services page.

Reservation Price includes the base rental amount (including linens and departure maid service), rental fees (which encompasses all Resort and Destination fees associated with each reservation), and applicable taxes. The pricing details and Payment Schedule of the reservation are provided during the booking process. The reservation balance is always due 30 days prior to the arrival date. If a credit card was used for the deposit, that card will automatically be charged for all future payments.

In the case of an emergency please dial 911. If you are locked out of your condo or have any other issue after our business hours please call (843) 272-7011 and follow instructions to reach our emergency line. Someone will be available to take your call 24/7.

Check-out time is at 10am. We ask that you please clean any dirty dishes, empty the trash, and lock the door when you leave. You MUST return all keys and pool passes to the Condo-World office. Failure to return keys or pool passes will result in a charge per unreturned item to the credit card we have on file. If you check-out before our office is open (9am), you may drop your keys and pool passes in the slot in our lockbox located beneath the covered parking of our office.

Yes. Smoking is NOT permitted in any of our properties. Smoking in a unit will result in a minimum $500 charge applied to the credit card that we have on file.

You can find our pet-friendly accommodations here.

Guests that will be accompanied by service dogs during their stay must provide correct documentation prior to booking. Please speak with your reservationist for more information.

Yes! All of our units have free WiFi.

Many of our properties have grills for guests to use during their vacation! Ask your reservationist for more details about a specific property or select the Amenities tab when viewing a property online.

Outdoor aquatic amenities are typically open April through October. Condo-World does not manage any aquatic amenities and cannot guarantee their use at any time.

There are 2 popular options for renting beach chairs and umbrellas:

Vacation Gear offer a variety of beach equipment including chairs, umbrellas, coolers, beach wheelchairs, and much more for rental during your vacation. They offer free delivery to your unit and will pick up the equipment at the end of your stay! Please call (843) 215-2700 or visit Vacation Gear for more information. 

Another option is to rent beach chairs and umbrellas from the City of North Myrtle Beach. The navy blue Beach Services kiosks are located all along the beach near the sand dunes. You have the option to rent chairs and umbrellas for the day or the week, and beach services will set up and take down the equipment for you each day! Please call (843) 280-5684 for more information.

Vacation Gear offer a variety of beach equipment including chairs, umbrellas, coolers, beach wheelchairs, cribs, high chairs and much more for rental during your vacation. They offer free delivery to your unit and will pick up the equipment at the end of your stay! Please call (843) 215-2700 or visit Vacation Gear for more information. 

You cannot have mail sent directly to your property. Please have any mail sent to our office with attention to the recipient's name. 311 17th Ave S, North Myrtle Beach, SC 29582.